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COMPRESSION SYSTEMS CUSTOMER SURVEY

Cameron’s Compression Systems is committed to providing a positive experience to all of our customers. In order to assist us in continuing to develop or improve ways of enhancing your overall product selection, purchasing and after the sale service experience, we ask that you please take a few moments to answer the following short questionnaire.

Please enter contact your contact information.
	Company
	First Name
	Last Name
	Title
	Telephone
	Email Address

Survey based on which Product Line?
		Ajax
		Superior
		TurboAir/MSG
		CB
		Enterprise
		Penn
		CSI-Non-Cooper
		TSI

Survey based on New or Aftermarket products?
		New Units
		Aftermarket

End User or Distributor/Packager?
		End User
		Distributor/Packager

Rank the following in order of importance. (Select each number only once)
		Higher		Lower
		1	2	3	4
	Quality
	Delivery
	Price
	Customer Support

Satisfaction Rating
	A-Excellent; B-Good; C-Average; D-Needs Improvement
Please rate each of the following pertaining to Quality.
		A	B	C	D	N/A
	Product Quality
	Field Service
	Meeting PO requirements/specifications
	Responsiveness to Quality issues
	Please provide comments related to our Quality Performance:

Please rate each of the following pertaining to Delivery.
		A	B	C	D	N/A
	Delivery Performance
	Product Availability
	Packaging and Shipping Performance
	Communication on Project/Order Status
	Please provide comments related to our Delivery Performance:

Please rate each of the following pertaining to Customer Support.
		A	B	C	D	N/A
	Quotation Response
	Engineering and Technical Support
	Post Order Response
	Emergency Response
	Please provide comments related to our Customer Support:

Please rate each of the following pertaining to Value.
		A	B	C	D	N/A
	Product Performance
	Cost of Products and Services
	Reliability/Lifecycle
	Overall Buying Experience
	Please provide comments related to the Value our products offer:

Would you recommend Compression Systems Equipment and Services to your Peers?
	Yes
	No
Additional Feedback or comments:

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4646 W Sam Houston Parkway North

Houston,Texas 77041

713-939-2211 Phone